Billing Terms and Conditions
Billing Terms and Conditions
Please read these Billing Terms and Conditions carefully before making a purchase at Trenva. By placing an order, you agree to comply with the following terms:
1. Payment Methods
We accept the following payment options:
-
Major credit and debit cards (Visa, MasterCard, American Express, Discover)
-
PayPal
-
Other secure payment methods available at checkout
All payments must be completed at the time of purchase. Orders will not be processed or shipped until payment has been successfully received.
2. Pricing and Currency
-
All prices are listed in USD (United States Dollars) unless otherwise stated.
-
Prices are subject to change without notice, but confirmed orders will not be affected.
-
Applicable taxes and fees will be calculated and displayed at checkout.
3. Order Confirmation
After placing an order, you will receive an email confirmation containing your order details and billing receipt. Please retain this confirmation for your records.
4. Accuracy of Billing Information
You agree to provide accurate, complete, and current billing information when placing an order. Incorrect or incomplete information may result in delays or cancellation of your order.
5. Refunds and Returns
-
Refunds are issued only after receiving and inspecting returned items.
-
Refunds are processed to the original payment method within 5–7 business days of receiving the returned item.
-
For more details, see our [Return & Refund Policy].
6. Fraud Prevention
Trenva reserves the right to cancel any order that appears suspicious or fraudulent. All payments are securely processed to protect your financial information.
7. Contact Information
If you have any questions about billing, payment, or refunds, please contact us:
Email: trenvashop@gmail.com
Phone: +1 776-874-6553
Address: 4315 Fondren, San Antonio, TX 78217, USA